Frequently Asked Questions

1. Are there any limitations on withdrawing money from my account?

No. You can continue to make withdrawals from any eligible ING DIRECT account at any time. And, as usual there is no minimum balance, and no fees or service charges. However, this means that any withdrawals made during the sale period, could affect your balance growth and subsequently, the amount of money eligible for the 4.25% Summer Savings Sale. To learn more about the 4.25% Summer Savings Sale, please visit the Summer Savings Sale Rules and Regulations.

2. If I make a deposit and then withdraw it from my account will I still be able to earn 4.25%?

Yes, as long as your daily balance is greater than your closing balance on May 31st, 2007. To learn more about the 4.25% Summer Savings Sale and how we calculate interest on your account, review the Summer Savings Sale Rules and Regulations.

3. Does this mean I will receive numerous T5 slips at the end of the year?

No. You will receive one T5 slip which will show the total interest income earned from all of your Investment Savings Accounts.

4. I have a balance of $10,000 in my ISA. If I transfer that money out to my chequing account and then back into my ISA, will I earn 4.25% on the $10,000?

No. The bonus interest only applies to the portion of your balance that exceeds your May 31st closing balance. To learn more about the 4.25% Summer Savings Sale, visit the Summer Savings Sale Rules and Regulations.

5. If I open a new Investment Savings Account and transfer funds from my chequing account into my new ISA, will those funds be eligible to earn 4.25%?

No. For existing clients, only Canadian dollar accounts opened before June 1, 2007 are eligible. To learn more about the 4.25% Summer Savings Sale, visit the Summer Savings Sale Rules and Regulations.

6. If I have more than one Investment Savings Account and transfer funds from one existing ISA to another of my existing ISA’s will I earn 4.25%?

Until August 31, 2007, all new money deposited into your Canadian dollar Investments Savings Account that exceed your May 31, 2007 balance will earn 4.25%. The rate does not apply to transfers from other ING DIRECT accounts including GICs. Money that you may already have in an ING DIRECT Investment Savings Account will continue to earn the high rate of  *.

ING DIRECT is part of the ING group of companies, one of the largest financial service organizations in the world with more than $1 trillion in assets. ING DIRECT is a member of the Canada Deposit Insurance Corporation.

^† Summer Savings Sale rate of 4.25% is calculated daily, paid monthly and in effect from June 1, 2007 to August 31, 2007. The rate will be applied to the first $100,000 of Investment Savings Account balance growth from June 1, 2007 to August 31, 2007. This rate does not apply to internal balance transfers made from other ING DIRECT accounts including GICs.

* Rate as of and is subject to change without notice.

® A registered trademark of ING Groep N.V. Used under license by ING BANK OF Canada.