Our Service Promise

Email us
For general questions or inquiries about ING DIRECT.
clientservices@ingdirect.caFor any mutual fund related question.
portfolios@ingdirect.caHere's the big guy's email for the really big stuff.
chiefsavingsofficer@ingdirect.ca
Visit us
Come visit us at one of our ING DIRECT Cafés
ING DIRECT Café Downtown TorontoING DIRECT Café North Toronto
ING DIRECT Café Vancouver
ING DIRECT Café Montréal
ING DIRECT Café Calgary
Call us
To talk about your savings, give us a shout.
ING DIRECT
1-800-464-347324 hours a day, 7 days a week.
ING DIRECT Mutual Funds
1-877-464-5678Monday to Friday, 8:00am to 8:00pm EST
Looking for an unmortgage?
1-800-568-2190 or 416-758-5600If you already have an unmortgage
1-877-464-5565 or 416-497-6829
Chat us up
Get the conversation started right now.
Get social
Get in on all of the conversations.
Having an issue? Your experience is our priority. Tweet us at @OrangeHelps.
Hours: M-F 8–8, Sa-Su 10–6.
Follow Peter Aceto on twitter www.twitter.com/CEO_INGDIRECT
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It's the only way we can get better and better and better.