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Cookies

A "cookie" is a small piece of data placed on your computer by a web server when visiting certain websites. This data usually contains encoded information that informs the web server how and when you have used their site.

One type of cookie currently used by ING DIRECT is a session cookie. These cookies are stored in temporary memory and will disappear after you leave the ING DIRECT website. These cookies enable you to move back and forth within a secure banking session.

Another type of cookie used by ING DIRECT is a persistent cookie. This cookie is used as part of our user authentication procedure to help ensure that unauthorized individuals are prevented from accessing your account. This type of cookie (sometimes referred to as Spotlight technology) is also used for site personalization, internal reporting, statistics, marketing (by allowing us to offer ING DIRECT products that may be of interest to you), and to measure user visits. This information is not shared with outside organizations. These cookies are pixels, or transparent GIF files, to help manage online advertising and are valid for no more than 60 days. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect is anonymous and not personally identifiable. It does not contain your name, address, telephone number, email address or any other personal information. ING DIRECT does not and will not use cookies to retrieve data from your hard drive or to obtain your email address or other personal information.

If you do not agree with ING DIRECT's  use of cookies, please discontinue the use of this website.

To change your browser settings

Netscape Communicator or Navigator

Choose Preferences from the Edit menu. From the Preferences menu, select Advanced, and several cookie options will be listed in the lower right of the menu. There will be options that allow you to accept cookies, request permission before accepting or disallow cookies completely.

Microsoft Internet Explorer

Choose Internet Options from the Tool menu. Choose the Privacy tab and move the slider to accept "Cookies", usually the Medium setting. You will have several options - accept cookies, ask permission before accepting cookies or disallow cookies.