Award-Winning Service
Helping Canadians save their money is what we're all about. But getting recognition for the work we do is nice too. We're proud of all that our team has achieved. Congratulations to all who have contributed to the awards we've won over the years.
Contact Center World Awards
"Now into the 6th year, these global awards are dubbed by many entrants as 'the Olympics of the Contact Center World' because the best compete regionally, and then represent their nation at the world finals. The presenters at the regional events are selected from over 1,000 entrants from 50+ nations around the world."
Best in Americas Conference and Awards 2011
ORCCA - Call Centre Awards
"The ORCCA Awards for Excellence is our way of recognizing and celebrating the achievements of those star performers who have been singled out as being instrumental in helping their centres and organizations along the way in their quest to achieve business success. It is an opportunity for our contact centre community to reinforce the types of best-in-class service that help our Contact Centres to not only achieve business objectives, but also to make it an even more rewarding industry in which to work."
ORCCA Call Centre Awards for 2010
ORCCA Call Centre Awards for 2009
Synovate - Best Banking Awards
"The awards are derived from Synovate's Customer Service Index (CSI), an ongoing survey first launched in 1987 covering all aspects of personal banking in Canada. The results provide financial institutions an essential pulse on how their customers view them as well as specific metrics to help them improve their service."
Synovate Best Banking Awards for 2009
Synovate Best Banking Awards for 2008
Honourable Mentions
Minister Raitt Applauds ING DIRECT's Leadership in the Workplace

